For retail pet stores

Pet store management software built around your daily work.

Every animal in your store has a history that several people add to: arrival details, feeding, vaccinations, treatments, paperwork and the eventual handoff to a new owner. UKM keeps that history in one place so the next person on shift can find it.

Request a Demo Where UKM fits

A pet store team member holds a puppy at a store counter beside a tablet

What you need

What pet stores tell us matters.

Consistent work across staff

New and part time staff follow the same daily records, checklists and forms instead of relying on memory or a notebook behind the counter.

Answers while the customer waits

Find an animal’s vaccinations, treatments, breed information and documents quickly when a customer asks.

Busy periods

Bulk tools for feeding, vaccinations, treatments, printing and pricing help when many animals need the same update.

Owners with more than one store

Multi location support and reporting help owners see what is happening across stores. We will review your structure during a demo.

A supported workflow

From arrival to a new home

1
Review the animal’s record
Breed, microchip and registration details, ancestry and existing documents are kept on the pet record.
2
Record daily care
Staff log feeding and daily records, with bulk operations for groups of animals.
3
Track vaccinations and treatments
Care entries stay attached to the animal so the history travels with it.
4
Prepare paperwork
Use customizable forms and templates, store documents and collect digital signatures where your workflow supports it.
5
Hand off to the customer
The customer profile and the animal’s documents come together for a clear handoff conversation.

Juniper Lane Pets (fictional)Illustrative preview

MapleAvailablePuppy room B

Breed

Cavalier mix

Microchip

Sample 000 1234

Ancestry

Source noted

TodayDaily record added by PriyaCare

MonVaccination recordedCare

FriRegistration document storedDoc

ThuArrived, record createdStart

Sample animal and organization. No customer data.

A retail sale is not a shelter adoption

UKM uses retail language for retail work. Your customers buy a pet; the records and paperwork reflect a sale and a handoff to a new owner. Shelter workflows have different expectations, which is why they have their own page.

Topic	Retail pet sale	Shelter adoption
What changes hands	A sale to a customer	An adoption to an adopter
Paperwork focus	Sale documents, care history, registration details	Adoption agreements and shelter policies
Where we discuss it	This page	Shelters and rescues page

Honest fit

Where UKM helps, and where another system may still be needed.

Area	What UKM can help organize	What may need another system
Animal records and care history	Pet records, daily records, vaccinations and treatments, documents	Clinical diagnosis and treatment decisions stay with your veterinarian
Supplies and equipment	Inventory management for supplies and equipment, plus expense tracking	Full point of sale, payments, accounting or warehouse systems are not claimed
Customers	Customer profiles, messaging, coupons, promotions and bulk discounts	Your existing marketing or loyalty tools may still be needed
Your website	Website media library, video galleries and e-commerce integration have been part of UKM	Your specific website platform should be confirmed in a demo

Checklist

A pet store buying checklist

Can any staff member find an animal’s full care history in a few steps?
Do daily records work for one animal and for a whole room of animals?
Are sale documents, registrations and signatures kept with the record?
Can you set roles so staff see what their job requires?
Can an owner review activity across more than one location?
Is it clear which tools still handle payments and accounting?

What we will discuss in a demo

How many locations and staff roles do you have?
Which records do you keep on paper today?
Which point of sale and accounting tools will stay in place?
What paperwork goes home with a new owner?

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Related features

Pet recordsThe pet record is the center of UKM. Details, care, documents and the people involved connect back to it.

Daily operationsFeeding, daily records, tasks and reminders that the whole team can see, on desktop or mobile.

Documents and signaturesForms, templates, stored documents and digital signatures, organized by animal and customer.

Inventory managementKeep count of the supplies and equipment your team relies on, and record related expenses.

Reporting and multiple locationsReports, dashboards and measures that help owners and managers understand activity across one or several sites.

Questions

Does UKM replace my point of sale system?

We do not describe UKM as a full point of sale, payment or accounting system. Inventory in UKM covers supplies and equipment. Tell us what you use at the register and we will explain how the two would work side by side.

Can UKM handle several stores?

Multi location support is a long standing UKM feature. Structures vary, so we review your stores, staff and reporting needs in a demo before recommending a setup.

Can we update many animals at once?

Yes. UKM includes bulk tools for feeding, vaccinations and treatments, printing, pricing edits and pet management.

Is breed and ancestry information supported?

UKM includes breed information, pet ancestry, and microchip and breed registration records. We will show the exact fields in a demo.

Next step

See UKM for your pet store workflow.

Tell us about your daily work. We will show the parts of UKM that match it and be clear about anything that does not.

Request a Demo Email sales